About Us

Running restaurants is hard enough without having to worry about whether the people you call for help are being straight with you.

For years, as the owner of multiple McDonald's restaurants, I learned that lesson the hard way. Every time a piece of equipment went down — a fryer, an HVAC unit, a refrigeration system — the clock was ticking. We needed fast, reliable service. So we'd make the call, and someone would show up. Sometimes things got fixed. But too often, something felt off.

Then came the invoice.

I remember staring at a bill charging for two technicians on a job I knew — because my manager was standing right there — only required one. It wasn't the first time. It was just the time I couldn't ignore anymore.

That's the moment I realized the problem wasn't just about one vendor, or one bad invoice. It was systemic. The service industry had grown comfortable treating restaurant operators like they were too busy to notice, too dependent to push back, or too small to matter. And honestly? A lot of operators were too busy to notice. That's exactly what was being counted on.

I wasn't willing to accept that anymore.

So, I built the company I always wished existed. ALM Service Company was founded on a simple idea: do the work, charge for the work, stand behind the work. No inflated hours. No phantom labor. No nickel-and-diming people who are already under pressure.

We know what it's like to be on the other side of that service call — stressed, short-staffed, and trusting that the person you called is going to be honest with you. That experience is baked into everything we do.

We don't just service equipment. We protect your operation — and your trust.

That's our why. And it's why we show up differently.